Plain-English tech help for families
Tech help for the parents and grandparents you love
Which devices fit your parent's situation, how to set them up step by step, and how to keep them safe from AI scams.
What's your parent's situation?
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Scam alert: the "grandkid in trouble" call
Scammers can copy a voice from a short online video. If a call sounds like family asking for money, hang up and call that person back on a number you already have. Read the family code word plan.
Popular guides
Voice-clone "grandkid in trouble" scam calls, and a family code word plan
What an AI voice-clone scam call sounds like, how to explain it to your parents, and a simple plan to stop it.
A video doorbell a parent with low vision can actually use
How to set up a video doorbell so a parent with poor eyesight can see and talk to visitors, and what to check before you buy.
How to set up an iPad for an 84-year-old, step by step
A printable checklist for turning a regular iPad into a simple, big-button tablet using Apple's Assistive Access.
Remote help: fix a parent's phone or computer from your own house (free options)
Free, built-in ways to see and control a parent's iPhone or computer screen from far away, step by step.
How to set up Medical ID and emergency contacts on a parent's phone
Step-by-step setup so first responders can see allergies, medications and emergency contacts from a locked iPhone or Android phone.
Medical alert for a parent who lives alone and won't wear a pendant
Options for parents who refuse the help-button necklace, from watches to wrist styles to phones with a help button.
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